Laleham Primary Tie. Please note this is a bespoke product, delivery is 7-10 days from order date (subject to stock availability)
Garment Care
Printed and Embroidered Garments need a little bit of extra care to keep them looking good and help to protect the personalisation for as long as possible. Please follow the below guidelines;
- Do not wash your garment above 30 degrees
- Avoid Pre-wash programmes
- Do not use harsh chemicals or stain removers
- Wash Inside out
- Iron inside out and on a cool setting
- Do not iron over the printed or embroidered area
- Do not tumble dry
- Try to wash the garments on the same day as worn to remove heavy/stubborn stains
- Rainwear and bags should be wiped clean using a damp cloth
School Uniform Returns Policy
School Uniform Returns Policy
We accept returns on all school uniform product provided it is in its original condition unused and with all original packaging including tags intact. If an item has any kind of additional printing, embroidery or personalisation in addition to the School Crest items cannot be exchanged or refunded (for example individual names or initials added to the item). We will offer a refund on NON-PERSONALISED unsuitable goods for up to 14 days after your order has been received. We will refund your purchase via your original method of payment exempt of the original delivery charge. If you need to return your purchase to us for any reason please contact us on the below details to confirm. Return of items will be at your own risk and cost with the preferred method being to come into our store at Shepperton to obtain your refund/exchange. We recommend you use a tracking service to return your purchase if posting is required as we cannot be held responsible for items that are lost in the post. Size Exchanges will be offered on all school uniform product for up to 30 days after your order has been received. We reserve the right to refuse a refund should we deem it obvious that an item has not just been “tried on” but worn/used/washed.
info@ksteamwear.co.uk
KS Teamwear Limited
201-203 Laleham Road
Shepperton
Surrey
TW17 0AH
Orders over £100 that are being returned will be subject to an up to 25% re-stocking charge. This means you will receive your refund for the price you paid for the items less up to 25% via your original method of payment. We will confirm this amount with you before processing the refund. Exchanges will not be subject to any re-stocking charges.
Faulty items
On the rare occasion you have a fault with any of your items please contact us via email or telephone to discuss the matter in more detail. We will make every attempt to repair or replace your item if a genuine fault is present.
Please note the above school uniform return policy is only applicable to School Uniform product listed in the School and Universities categories of our website.
